FAQs

It’s easy to create an account with debaction.com, you can simply Sign Up or login with your email.
Setting up your account via Sign Up is as easy as:
Click ‘Sign Up’ at the top of the page.Enter your name and email address in the box that pops up.Create a password.Click ‘Sign Up’.
Let’s make life beautiful!

There is a possibility that you must have forgotten your password, the solution is easy – go to My Account page and click on the Forgot password link. You will be prompted with a window, enter your registered email address. A link to reset your password will automatically be sent to you.

Yes, you can purchase using  guest login. However,if you create an account with us, it will be easier for you to shop with us the next time using your login id (your email address) and password. All your personal information will be automatically retrieved from your account.

Simply go to My Account page, login and you can modify your account details there. In case of any help required please send us an email to info@debaction.com

Once your order has been shipped, you will receive an email and an SMS Or Email notification with its details. You can track the shipment by clicking on the link provided in the email.
You can also track your order by visiting debaction.com and clicking on the ‘Track Order’ link located in the upper right-hand corner of the website. From there, you can either log in or type in your ‘Order Number’ to get tracking.

Sorry, we do not allow rescheduling of orders through our website. You can contact our helpline for further assistance.

Please get in touch with our Customer Care at info@debaction.com We’ll try our best to assist you.

We regularly update our product range with new items, but every once in a while, you may miss out on something. Enter your email address in the Notify Me box next to the product, and you’ll be the first to know when it’s back in stock.

If you change your mind after placing an order, you can cancel the order (or part of the order) within 24 hrs of the order confirmation, or before it is shipped, whichever is earlier.

Yes, you can. You need to add Business Details during checkout. In case of Bulk orders, timeline may vary.

We only deliver at the specified shipping address mentioned in your order.

Enter your delivery pin code in the item page to know whether it can be delivered to your address.

As of now, De-Baction doesn’t ship items outside India. However, De-Baction does allow you to make purchases for your loved ones in India from anywhere in the world by using your international credit or debit cards issued in India. You need to ensure that the Shipping Address is in India.

We can consider gift wrapping only for household range however you need to contact us on the same day of purchase. Unfortunately, we cannot ship any product without an invoice. To comply with the rules governing the movement of goods in India, and due to tax and regulatory reasons all shipments have to be accompanied with an invoice

The delivery time for an item is determined by various factors including the kind of product (standard product or made, to-order), location from where the item is procured, and logistic network available at your location. Hence, the delivery dates may vary from one item to the other.

We offer FREE SHIPPING for our Product range however shipping charges are applicable on ODA(outside delivery area) pincodes. Products range can be purchased with nominal shipping charges. 

De-Baction offers a wide range of payment options to accommodate every need and offer maximum flexibility. The following payment options are currently available on Website:

1. Cash on Delivery
2. Debit Card
3. Credit Card
4. Net Banking
5. UPI
6. Wallets (Paytm, Mobikwik ,Freecharge, Jio Money, ICash Card, ICICI Pockets, Itz Cash Card, Oxygen, PayCash Card, The Mobile Wallet, Vodafone M – Pesa, XPay, Yes Bank)

We do not collect or store your card or account details. Your transaction is authorized at multiple points, first by the Razorpay payment gateway and subsequently by Visa/MasterCard/Banks directly without any information passing through us.

Transactions could fail due to multiple reasons:

• Information passed on to payment gateway is inaccurate, i.e., account details, billing address, password (for net banking).
• Your Internet connection is disrupted in the process
• If your account has been debited after a payment failure, it will be rolled back within seven working days.

Please direct all questions and further clarifications regarding the above statement to info@debaction.com

Yes! You can place a COD order of upto Rs.500/-

Currently we are accepting only B2C orders hence we would not be able to add GST details on tax invoice.

Item cannot be refunded for any reasons other than following: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product.